OUR SATISFACTION GAURANTEE:

We are a small business that uses an on demand fulfillment method. This means we don't hold any inventory and only have an item produced when you order it.

We do this to keep our costs low, and quality high so we can continue to offer you amazing items at the lowest possible price.

Because of this we offer a 100% guarantee that your item will arrive in perfect condition. If it doesn’t, we will offer a replacement or a refund with no questions asked.

Since we are a made to order business, returns and refunds are only accepted in the above situations.

WHERE IS MY ORDER?

If the address provided to us upon checkout matches the exact address, we shipped your order to and your tracking reads as successfully shipped, it is the sole responsibility of USPS to deliver it to you. We are not responsible for lost or stolen packages, and you should contact your local post office should any problems arise. Tip: if you're not going to be home during delivery hours, we suggest calling USPS and asking them to hold your package at a local post office for pick up to prevent it from being lost or stolen. If an item is returned to sender for an incomplete/incorrect address, store credit less the shipping cost will be issued upon receiving the package.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.